bdt's Privacy Policy
This bdt bet document clearly explains how your personal information is collected, where it is stored, and how it is kept secure.
Table of Contents
Introduction and Scope
bdt bet (referred to hereinafter as "bdt", "we", or "the platform") operates an online gaming and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information is collected from you when you register or use the service at bdt, how that information is processed, and what measures are taken to protect your data.
This Policy applies to all users of the bdt website (bdt-bet.cam) and associated mobile applications. By using our services, you are considered to have agreed to the terms of this Policy. For full details of the terms, please read our Terms and Conditions, which set out the complete legal framework for using the service.
This Policy has been prepared in both English and Bengali. In the event of any conflict between the two versions, the Bengali version shall be considered final.
Types and Methods of Data Collection
bdt collects user information in several ways. The types of data collected and the methods used are described in detail below.
2.1 Information Provided at Registration
Information provided by the user when creating an account includes:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number
- Email address
- Residential address
- National ID or passport number (where identity verification is required)
2.2 Transaction Information
Information collected during deposits and withdrawals includes payment method details (such as bKash, Nagad, Rocket, Upay account numbers or bank account information), transaction amount, date, and time. Transaction history is also used to prevent financial irregularities.
2.3 Technical Information
When you use the bdt website or app, certain technical information is collected automatically:
- IP address and device type
- Browser type and version
- Operating system information
- Service usage time, session duration, and page visit data
- Referral source (where you came from before visiting the site)
Purpose of Data Use
bdt uses collected information only for specific and legitimate purposes. This information is not used for anything outside the approved purposes.
3.1 Service Delivery and Operations
- Account creation, management, and verification
- Processing deposits and withdrawals
- Providing gaming and betting services
- Activating bonuses and promotions
- Customer support and complaint resolution
3.2 Security and Compliance
- Prevention of fraud and money laundering
- Detection of unauthorised account access
- User age verification (to ensure no one under 21 is using the service)
- Compliance with applicable laws and regulations
3.3 Service Improvement
By analysing user gaming behaviour and preferences, bdt continuously improves its services, interface, and user experience. This analysis is carried out without identifying individuals personally.
bdt never sells your information to third parties. If information is shared for marketing purposes, your consent will be obtained first.
Data Storage and Security
All data stored on bdt's servers is protected by SSL (Secure Sockets Layer) encryption. Industry-standard encryption technology is used at every stage of data transfer to prevent unauthorised access to your information.
Our security infrastructure includes:
- Secure data transmission with 256-bit SSL encryption
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Restricted staff access — only authorised personnel can view user data
- Two-factor authentication (OTP) system
However, no method of transmitting information over the internet is 100% secure. Users are therefore advised to use strong passwords and not share their password with anyone.
Sharing Data with Third Parties
bdt may share information with specific third parties in limited and necessary circumstances. Those circumstances are described below.
5.1 Payment Processors
The necessary transaction information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete deposits and withdrawals. These third parties follow strict financial security regulations.
5.2 Technology and Service Providers
Limited information is shared with selected technology partners for hosting, cloud storage, analytics, and customer service management. These partners may only use the information for the specified purposes and are bound by confidentiality agreements.
5.3 Legal Obligations
In the case of a court order, government investigation, or other legal obligation, bdt may provide the necessary information to the relevant authorities.
Important: bdt never sells, rents, or uses users' personal information for commercial purposes elsewhere.
User Rights
bdt gives its users reasonable control over their own information. Your rights are described below.
- Right to access: You can request to view the information stored about you at any time.
- Right to rectification: You have the right to request correction of inaccurate or incomplete information.
- Right to erasure: In certain circumstances you can request that your information be deleted, however if legal obligations exist, it may not be possible to delete all data.
- Right to restrict processing: In certain cases you can request that processing of your information be limited.
- Data portability: The right to receive information held about you in a structured format.
- Right to object: The right to object to your information being used for marketing or other purposes.
To exercise these rights, contact bdt's support team. Further information about user protection and rights is available in the Responsible Gaming Policy.
Data Retention Period
bdt retains your information only for as long as the purpose for which it was collected remains valid or a legal obligation requires it.
- Active accounts: Information is retained for as long as the account remains active.
- Closed accounts: Financial transaction records may be retained for a defined period after account closure for legal purposes.
- Marketing data: If you withdraw your consent, you will be removed from marketing lists immediately.
Once the required retention period has ended, your information is securely deleted or anonymised so that you can no longer be identified.
Protection of Minors
bdt's services are for persons aged 21 or over only. No person under the age of 21 is permitted to open an account, and no information about them is collected.
If during age verification it is found that a person is under 21, their account will be closed immediately and any information collected will be securely deleted.
If a parent or guardian believes their minor child has opened an account on bdt, please contact our support team immediately. We will take prompt action.
Changes to the Policy
bdt reserves the right to update this Privacy Policy as needed. If any significant changes are made, users will be informed by email or through a notice on the platform.
Continued use of the service after changes have been made will be considered acceptance of the new policy. You are advised to visit this page regularly to see the latest version. To learn more about us and our operations, visit the About Us page.
Contact
If you have any questions, comments, or data-related requests regarding this Privacy Policy, please contact bdt's support team. Our customer service team provides assistance in both Bengali and English, 24/7.
For answers to common questions, read our Frequently Asked Questions (FAQ) page — it covers many questions about accounts, payments, and privacy.
Privacy Contact
For any requests related to data protection, account deletion, or data correction, please contact us by email. We aim to respond within 24 hours.
We are also available 24/7 via live chat.